英國航空公司(British Airways)於2017年11月推出了一項新的生物識別電子登機門的登機技術試驗項目,用於從洛杉磯國際機場(LAX)出發的部分航班。
在登機前,顧客只需在登機前先查看一下相機,就可以驗證他們的生物特徵數據,而不必在登機口出示登機證和護照。該技術來自SITA,使用高清攝像頭識別獨特的面部特徵,並將其與乘客的護照、簽證或移民照片相匹配。
一旦獲得批准,乘客可以簡單地走到飛機上。
在洛杉磯國際機場的測試中,英國航空公司(British Airways)稱,生物識別門在22分鐘內允許400名乘客登機——不到正常情況下客戶服務人員手動檢查物理文件所需時間的一半。 less than half the time it would normally take for customer service reps to manually check physical documents.

現在,英國航空公司正將這項技術推廣到其他地方

在奧蘭多國際機場安裝了兩個生物識別門,可供每日乘坐BA2036航班飛往蓋特威克的客戶使用。 E-Gates也已在邁阿密和紐約安裝,以協助處理抵達旅客。
在辦理登機手續和安檢時,乘客仍需檢查登機牌和護照。
英國航空公司品牌和客戶體驗總監Carolina Martinoli表示,他們使用的技術是消費者現在熟悉和信任的技術,因為它提供了方便,可靠和安全的體驗。 事實上,它在實踐中與面對當今最流行的智能手機中的許多面部識別系統類似。
Martinoli表示,這些試驗將幫助英國航空公司發展最適合其客戶需求的技術和流程。

E文:

British Airways in November 2017 launched trials of its new biometric e-Gate boarding technology for select flights out of Los Angeles International Airport (LAX).

Instead of having to present boarding passes and passports at departure gates, customers can simply look into a camera prior to boarding to have their biometric data verified. The technology, from SITA, uses high-definition cameras to identify unique facial features and match them with passengers』 passport, visa or immigration photos.

Once approved, passengers can simply walk onto the aircraft.

In testing at LAX, British Airways says the biometric gates allowed 400 passengers to board in just 22 minutes – less than half the time it would normally take for customer service reps to manually check physical documents.

Now, British Airways is rolling the technology out at additional locations.

Two biometric gates have been installed at Orlando International Airport that are available to customers flying on the daily BA2036 flight to Gatwick. E-Gates have also been installed in Miami and New York to assist with processing arrivals.

Passengers still need to have their boarding pass and passports examined when going through check-in and security.

Carolina Martinoli, British Airways’ director of brand and customer experience, said the technology they are using is one that consumers are now familiar with and trust because it delivers a convenient, reliable and secure experience. Indeed, it』s similar in practice to the facial recognition systems that grace many of today』s most popular smartphones.

Martinoli said the trials will help British Airways evolve the technology and processes used to best suit the needs of their customers.

 

由軟慧人工智能AI編譯自:techspot

說點什麼

 
smilegrinwinkmrgreenneutraltwistedarrowshockunamusedcooleviloopsrazzrollcryeeklolmadsadexclamationquestionideahmmbegwhewchucklesillyenvyshutmouth
Photo and Image Files
 
 
 
Audio and Video Files
 
 
 
Other File Types
 
 
 
  訂閱  
提醒
菜單
切換註冊

登錄

忘記密碼?

您也可以使用第三方帳號快捷登錄

Q Q 登 錄
切換登錄

註冊